Kept in London, encrypted and you choose what's shared

The safe place for everything that matters and everyone who matters

Your documents, memories, medicines, passwords and final wishes, private and in order. Simple while you're here. Trustworthy long after.

DedSafe is a UK-based online safe for every generation of your family. It keeps your important papers encrypted and your information in one private place and lets you choose who can see them, now or later.

Opening offer: everything in Gold for £12 a month or £120 a year · Set up in minutes

Read what the films say

Preparing for those difficult times
Preparing for those difficult times. All your important documents, secure and safe, in one place. From utility bills to social media passwords. Easily accessed, for when you need them. Kept safe, for when you need them.

Protecting those treasured memories
Protecting those treasured memories. Preserving the stories you never want to forget. Reliving those shared, precious moments. Kept safe, always there for you. Kept safe, for when you need them. A secure place, for what matters most.

It’s about stories
Stories. Memories. The things we miss. The things we want to leave behind. A place for stories, photos and videos.

Why a safe like this matters

When life happens, the paperwork shouldn't be a mystery

Many families don't know where the will, the insurance policies or the passwords are kept.
Scammers target people of every age, by phone, text, email and post.
After a death, families can spend weeks hunting for wills, policies and account details.

DedSafe puts it all in one calm, private place, so nothing important is lost and no one you love is left searching.

For every generation

Whatever stage of life you're at

The things that matter change as life goes on. DedSafe keeps them safe at every step and lets you share them with the people who'll need them.

Starting out

First job, first home, first big decisions.

  • Passport, driving licence and tenancy
  • Payslips, bank and pension details
  • Logins, kept in My Passwords

Raising a family

Busy years, with more people relying on you.

  • Birth certificates and school records
  • Mortgage, insurance and car papers
  • Family photos and timed birthday messages

Later life

Peace of mind, for you and for them.

  • Will, power of attorney and funeral wishes
  • Medicines and your doctor's details
  • Letters and memories for the grandchildren

Many families share it too: grown-up children helping a parent get organised, or grandparents leaving something special for the little ones.

One safe, many jobs

Everything in one private place

Secure online storage for documents, passwords and family records

Organised into drawers, just like a real filing cabinet, but encrypted, searchable and always to hand.

Documents & drawers

Wills, certificates, insurance and bills, kept in tidy drawers you can lock, search and share.

My Passwords

A private vault for your website and bank logins, locked with a key that only you hold. Find out more →

Medicines & doctor

Your medicines, doses and re-order dates, with your GP details always to hand. Find out more →

Contacts

Family, friends, doctor and solicitor: numbers, addresses and important dates in one place.

Diary & notes

Appointments, reminders and little sticky notes, with email alerts when you need them.

Journal & voice

Write about your day, add a photo or record a memory in your own voice.

Family Tree

Build your family tree with gentle questions, add a photo to each person and keep it encrypted in your own safe. Find out more →

See everything DedSafe can do

Peace of mind, built in

More than a place to keep things

Family emergency file, scam protection and daily check-in

DedSafe doesn't just store your life. It helps look after you while you're here and your family afterwards.

"When I'm gone"

A gentle, guided pack that gathers what your family will need: where the will is, your funeral wishes, the accounts and a final message, ready for the people you trust.

This pack is not a will and does not replace one. It helps your family find your will and everything else.

A gift to your family

Leave nothing important unsaid

Many families don't know where the will is, what the funeral wishes are or which accounts exist and end up searching at the worst possible time. A friendly wizard walks you through it, one small step at a time.

"If you're reading this, thank you for looking after my affairs. I've written down the things you'll need, to make a hard time a little easier."

for help with wills, funerals and more.

Scam protection

Agree a family code word that helps protect against AI voice-clone scams. Keep the real numbers to call on a card you can print for the fridge: 159, which connects you safely to your own bank and Report Fraud (England, Wales and Northern Ireland).

Staying safe from fraud

Never rushed into a mistake

Scammers frighten and hurry people into paying. If a call claims to be a grandchild in trouble, even if the voice sounds right, you simply ask for the code word. A criminal won't know it.

We follow the Stop, Challenge, Protect advice from Take Five to Stop Fraud, the UK's national anti-fraud campaign.

More about scam protection →

"I'm okay" check-in

Choose every day, certain days or once a week. On those days we email you a reminder with one friendly button. If a day is missed, the family member you choose gets a kind email the next day, suggesting they give you a call. Going away or into hospital? Pause it with one tap.

The check-in is not an emergency service. It won't call 999 or send help. In an emergency, always call 999.

Independence, with a safety net

Living alone, never on your own

One tap lets your family know all is well. Nobody sees where you are or what you do, only that you've checked in. You're in charge and can switch it off any time.

My Life Story

Gentle questions about where you grew up, how you met and the moments that mattered, with room for a wedding photo or two. It becomes a keepsake your family will treasure.

A story only you can tell

Your life, in your own words

Answer as much or as little as you like, add photos, even record it in your own voice, then print a book to share. Because one day, this will mean the world.

Emergency Card

A QR code card for your wallet and fridge. A paramedic scans it and sees only what you've chosen: your allergies, medical conditions, medicines, treatment wishes and who to contact. It always shows the latest details, because it links to your live record.

Anyone who scans the code can see the card, so a paramedic is never locked out. Only put on it what you'd be happy for a stranger to see. It is a summary to help responders, not an official medical record.

If the worst happens

Help for the people helping you

Choose exactly what shows, print the wallet and fridge cards at home and a responder can read it in seconds. You can see when your card was last viewed and if you lose your wallet you can make a new code so the old card stops working.

More about the Emergency Card →

Boxes

A Box is a small, separate parcel of messages, photos or files for one special person. Lock it with a short code and choose the day it opens, such as a grandchild's 18th birthday. On that day we send them a secure link.

For someone special

A message that arrives on the very day

Record a birthday message now and let it be delivered years from today. The person receiving it doesn't need a DedSafe account. For a child, the link goes to a grown-up you trust, so it reaches them safely.

Made for real people

Easy to use, whatever your age

Clear, simple and accessible

Big friendly buttons, plain language and a helping hand on every screen. No jargon, nothing to break.

Built to the international standard for accessible websites and checked with automated accessibility tests.

Larger textand a high-contrast mode
Friendly wizardsthat hold your hand
Help everywheredozens of plain guides
Undo anythinga 30-day safety bin

Buying for Mum or Dad?

Set it up together over a cup of tea. You can add yourself as a Helper to lend a hand day to day, as a Keyholder for later or as the person their "I'm okay" check-in tells if a day is missed.

A Helper only sees the parts of the safe your parent chooses, read-only. Helpers never see passwords or anything locked.

For sons and daughters

Peace of mind for them and for you

If you look after a parent, DedSafe gives them a simple, private place for their papers and wishes and gives you the reassurance that, if you ever need them, you'll know exactly where everything is.

With a Family membership, Mum, Dad and you each get your own private safe on one simple bill.

Safe by design

Your safe. Your keys. Your rules

Encrypted storage, hosted in London, handled under UK GDPR

Trust is the whole point, so here is exactly how we look after your things.

Encrypted, always

Every document, photo and recording is encrypted with AES-256 (the standard banks use) before it is stored and even the file names are scrambled. Files are kept in a private area of our server that can't be reached by typing a web address.

What only you can open

My Passwords is "zero-knowledge". It is locked on your own device with a separate vault password that only you know, so no one at DedSafe can read it. If that password is ever forgotten, the saved passwords can't be recovered. Your documents are encrypted too, but we look after those keys, so the Keyholders you choose can be given access one day.

Two locks to enter

Your login, then your secret passphrase. Nothing can be seen or changed until you unlock it.

You choose who

Give a helper day-to-day access, or name Keyholders for later. Read-only and you can take it back any time.

Health details, handled with care

Medicines and the Emergency Card hold health information. UK GDPR calls this "special category data", the most protected kind and we treat it that way.

You can see who looked

A quiet activity log tells you when your card was viewed or a box was opened. Reassurance, not surprises.

DedSafe is hosted in London by Krystal, a UK hosting company certified to ISO 27001 (the international standard for information security) and Cyber Essentials (a UK government-backed security scheme). Your safe and its backups both stay in London, with the backups kept in a separate data centre.

Read our privacy policy to see how we follow UK GDPR, the Data (Use and Access) Act and PECR (the rules on emails and cookies). Registered with the Information Commissioner's Office, number ZC259866.

Our plans

One safe. The right plan for you

Secure document vault prices, monthly or yearly

Every plan is private, encrypted and kept in the UK. Pay monthly, or save with a year paid up front.

Opening offer

Everything in Gold for just £12 a month

Join during our launch and get every Gold feature for £12 a month, or £120 a year.

Your price is fixed for as long as you keep your subscription going. That's £16 a month (£160 a year) less than the usual Gold price.

Claim the opening offer →

For new members who join during our launch. Gold includes 30 GB of space. If you cancel and come back later, the usual prices apply.

Our full range of plans is coming soon. Here's what each one will include.

Bronze
£12/mo
or £120 a year

The essentials, kept safe

  • Secure drawers for your documents
  • Contacts, diary & notes
  • Emergency Card & QR
  • 2 GB of space
  • 1 Keyholder
Coming soon
Silver
£20/mo
or £200 a year

For everyday life

  • Everything in Bronze, plus…
  • My Passwords vault
  • Medicines & reminders
  • Journal with photos
  • 10 GB of space
  • 3 Keyholders & 1 helper
Coming soon
Most loved
Gold
£28/mo
or £280 a year

Real peace of mind

  • Everything in Silver, plus…
  • “When I’m gone” family pack
  • My Life Story & voice memories
  • Scam safety & family code word
  • “I’m okay” check-in
  • Timed Boxes & scan alerts
  • Family Tree, encrypted in your safe
  • 30 GB · unlimited helpers
Coming soon
Platinum
£35/mo
or £350 a year

Everything, always

  • Everything in Gold, plus…
  • 100 GB of space
  • Priority support
  • Early access to new features
  • Keepsake-book printing included
  • A whole life’s records, secured
Coming soon

Printing a keepsake book is included with Platinum. On other plans, printing will cost extra. We'll share prices soon.

Family membership

By application
Look after Mum, Dad and yourself under one plan: a safe each, one simple bill, at a family discount. From £120 a year.

During our launch, family membership is by application only. Give us a call or send an email and we'll talk it through with you.

📞 01934 444 333
✉️ enquiries@dedsafe.com

Recommend a friend

Love DedSafe? Recommend it to someone you care about and you’ll both receive a thank-you gift.

Lifetime membership

Coming soon
Pay once and your safe is yours for life. No monthly bill, ever.

The people behind DedSafe

Meet the founders

Xander, Tim and Ryan explain, in their own words, why they built DedSafe.

Your questions, answered

Straight answers

DedSafe questions and answers

The things people most often ask us, in plain English.

What happens to my safe when I die?

Your Keyholders are given access automatically, but only after a period with no activity that you choose: 3, 6, 12 or 24 months.

Signing in, opening your safe or tapping “I’m okay” all count as activity. Before anything opens, we email you twice, then your check-in contact and helpers, then your Keyholders, who can tell us you’re fine. From the first reminder it takes at least four weeks. Each Keyholder must type a code sent to their own email and they only see what you chose for them, read-only.

Can the DedSafe team open my safe for my family?

No. We never open or hand over a safe by hand, even if we are sent a death certificate.

Your safe only opens to the Keyholders you chose, after the quiet period you set. That’s why it’s worth choosing a period you’re comfortable with and telling your Keyholders that DedSafe exists.

What if I become unable to manage my own affairs?

DedSafe does not hand over your safe because of illness, so a Lasting Power of Attorney (LPA) is the right way to plan for this.

An LPA is a legal document, registered with the Office of the Public Guardian, that lets people you trust make decisions for you. You can record your LPA details in DedSafe so your family know where the original is. While you are well, you can also add a Helper, who can see the parts of your safe you choose (read-only) to help you day to day.

I’ve forgotten my passphrase. What can I do?

You can set a new one yourself with a 6-digit code we email you.

Nothing in your safe is lost when you do this. Because anyone who can read your email could do the same, it’s important to keep your email account safe too.

What if I forget my My Passwords vault password?

Your saved passwords can’t be recovered, not even by us.

My Passwords is “zero-knowledge”: it is locked on your own device with its own vault password, which we never see. You can download a copy of your passwords at any time from inside the vault and keep it somewhere safe.

Can my family get my passwords after I die?

No. My Passwords is never passed on, not even to your Keyholders.

For the few logins your family will really need, the “When I’m gone” pack lets you list your online accounts and what you’d like done with each one, without writing the passwords themselves.

Can DedSafe staff see my documents?

Our admin screens only show your name, plan and how much space you use, never what you keep and we never look inside anyone’s safe.

Your documents, photos and recordings are encrypted before they are stored, with the file names scrambled. To be completely open with you: we look after the keys to your documents securely, so that your Keyholders can be given access one day, so documents are not “zero-knowledge”. Only My Passwords is zero-knowledge, which means not even we hold the key.

Is DedSafe a will, or a Lasting Power of Attorney?

No. DedSafe is not a legal document and does not replace a will or an LPA.

It helps your family find your will, your LPA and everything else they’ll need. To make a will or an LPA, speak to a solicitor, or visit GOV.UK for the official LPA service.

Can I download everything I’ve stored?

Yes. You can download everything, any time, as one zip file.

The download includes your documents in their drawers and folders, your lists, notes, contacts and diary, your journal, the “When I’m gone” pack, your LPA details, your Emergency Card and your family tree. It is not locked, so please keep it safe. Drawers you have locked are downloaded separately and My Passwords has its own download.

What happens if I cancel?

You keep read-only access for 30 days, so you can download anything you want and then your safe closes.

We email you 7 days and 1 day before it closes. We then keep your safe for a further 60 days, just in case, before it is permanently deleted. You can come back at any time before then. If you’d rather keep things read-only for longer, ColdSafe costs 10% of your plan.

Where is my information kept?

In the UK. Your safe and its backups are kept in London, in two separate data centres.

DedSafe is hosted by Krystal, a UK hosting company certified to ISO 27001 and Cyber Essentials. Health details, such as your medicines and Emergency Card, are treated as special category data under UK GDPR.

Put your world in order: gently, privately, today

For you, for your peace of mind and for the people who love you.

Create your safe →

About DedSafe

DedSafe is a private, secure UK online safe for the documents, memories and information that matter to you and to the people who love you.

It was founded by Xander Wild, Tim Myerson and Ryan Whitehead. Tim came up with the idea after talking with his father about the legacy he wanted to leave. Xander and Ryan joined him to help families keep both their important paperwork and their stories safe in one place.

The company behind DedSafe

DedSafe is a trading name of Dedsafe Limited, a company registered in England and Wales, number 17017591. Registered office: 2 Borough Mews, The Borough Yard, The Borough, Wedmore, England BS28 4EB. Registered with the Information Commissioner’s Office, number ZC259866.

Your safe and its backups are kept in London, with Krystal, a UK hosting company certified to ISO 27001 and Cyber Essentials.

📞 01934 444 333 · ✉️ enquiries@dedsafe.com

From the DedSafe blog

Friendly, practical guides from the DedSafe team. Each one opens in a new tab, so you won't lose your place here.

Open the blog in a new tab ↗

Privacy

Privacy Policy

 

Upholding your rights is important to us. We have made an effort to make sure our Privacy Policy is clear and simple.

For any questions regarding the Privacy Policy, please contact us at compliance@dedsafe.com or +44 (0)1934 444333.

Our Privacy Policy describes:

  • The types of information we collect and how we use the data.
  • The steps we take to make sure your data is secure and handled appropriately.
  • The rights you have to your data and how you can manage the data we collect.

 

Information we collect:

We only collect information from you to provide our services. In GDPR terms, that means we have legitimate interests in collecting personal data, or if you register to use our services then we collect personal data as part of the contract in providing you our services. For advertising or tracking cookies on our website, we only place them with your explicit consent. Below is a list of the types of personal data we might process, along with our reasons and lawful bases for doing so:

  • Email Address
  • Financial Details
  • Full Name
  • Home Address
  • Purchase History
  • None of the above

 

Cookies

We may take the general information about how you use our website or interact with our services and use it to help us improve our services. The information we collect may be anonymised and combined with other information about the use of our services.

Managing Your Cookie Consents

We want to make it simple for you to opt-out of analytics and tracking services. To do so, contact us at compliance@dedsafe.com.

Alternatively, you can download a browser plug-in to manage cookies or disable cookies in your browser.

 

Information we collect:

We only collect information from you to provide our services. In GDPR terms, that means we have legitimate interests in collecting personal data, or if you register to use our services then we collect personal data as part of the contract in providing you our services. For advertising or tracking cookies on our website, we only place them with your explicit consent. Below is a list of the types of personal data we might process, along with our reasons and lawful bases for doing so:

  • Email Address
    • Reason for processing: Direct or Affiliate Marketing, Targeted advertising, Customer relations, Security / identity authentication, Accounting / Bookkeeping
    • Lawful Basis: Legitimate interests
  • Financial Details
    • Reason for processing: Direct or Affiliate Marketing, Targeted advertising, Customer relations, Accounting / Bookkeeping
    • Lawful Basis: Legitimate interests
  • Full Name
    • Reason for processing: Direct or Affiliate Marketing, Targeted advertising, Customer relations, Accounting / Bookkeeping
    • Lawful Basis: Legitimate interests
  • Home Address
    • Reason for processing: Direct or Affiliate Marketing, Targeted advertising, Customer relations, Accounting / Bookkeeping
    • Lawful Basis: Legitimate interests
  • Purchase History
    • Reason for processing: Direct or Affiliate Marketing, Targeted advertising, Customer relations, Accounting / Bookkeeping
    • Lawful Basis: Legitimate interests

Cookies

We may take the general information about how you use our website or interact with our services and use it to help us improve our services. The information we collect may be anonymised and combined with other information about the use of our services.

 

Managing Your Cookie Consents

We want to make it simple for you to opt-out of analytics and tracking services. To do so, contact us at compliance@dedsafe.com.

 

Alternatively, you can download a browser plug-in to manage cookies or disable cookies in your browser.

 

Other Information We Collect

If we do process personal data (e.g. name, email address, IP address), we make sure such processing is in accordance with the General Data Protection Regulation (GDPR) and any other applicable regulations.

If we need any additional personal data or wish to use the personal data we already have for a different purpose than originally intended, we will make sure that we inform you that the original use of your personal data has changed and/or re-notify you of our privacy policy and terms at the time the new data is collected.

 

Storage and Security

We use and store the personal data collected for as long as reasonably necessary to provide our services. The particular timeline depends on the type of service and our legal basis for processing the data, along with other factors such as the sensitivity of the data and specific national retention requirements. Personal data that is stored is either pseudonymised or secured through encryption and/or industry standard access controls (to make sure such access to your personal data is provided only to the people required to provide our services).

 

Third Parties

Some of the technologies we use for storage, analytics and marketing include third-parties like Accounts Package, Other. We take reasonable precautions to prevent personal data from being provided to third-parties unless the services require certain personal data such as an email address. If we do share your personal data with third-parties, we will ensure that it is lawful (e.g. through consent or based on legitimate interests) and reasonably verify that the third-party data handling processes are compliant with the General Data Protection Regulation (GDPR).

 

Your rights to your data

We want to make it easy for you to understand your rights and empower you to use them.

Under UK GDPR, you have the right to:

  1. Access any personal data we have on you;
  2. Rectify any personal data that may be incorrect;
  3. Object to processing;
  4. Restrict processing;
  5. Request to erase any of your personal data;
  6. Withdraw consent (if applicable);
  7. Data portability: the right to a copy of your personal data in a machine-readable format and transfer it easily and freely from us to another company;
  8. if you consider we've infringed upon your rights and you wish to lodge a formal complaint about us, please contact our Supervisory Authority:

The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow - Cheshire SK9 5AF
Tel. +44 (0)1625 545 745
e-mail: international.team@ico.org.uk
Website: https://ico.org.uk

 

Upon reviewing your personal data, if you determine that certain information is not correct please contact us. When you make requests for restriction, erasure, or rectification, we will notify you when we have made the necessary corrections or deletions. 

While we will make every reasonable effort to comply with your requests, in some cases we will be unable to comply due to other, overriding concerns such as establishing or exercising legal claims, or to comply with an outstanding legal obligation.

If you have any questions or concerns about the personal data we collect, or to exercise your rights under UK GDPR, please contact our Data Protection Officer: Tim Myerson, +44 (0)1934 444333 or via compliance@dedsafe.com.

If you believe we have not adequately addressed your concerns and you wish to make a formal complaint, you can contact your local Supervisory Authority. You can find their contact information here https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

Any formal legal complaints and contractual or non-contractual obligations will be addressed according to the laws of United Kingdom (UK).

 

Compliance and Changes

We regularly review our compliance with our Privacy Policy and will update it following any changes in applicable privacy regulation. As a result, our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we may send a notice via email or other method of contact.

 

Age Restriction

Our services and products are not knowingly directed at, nor do we knowingly collect any information from persons under the age of 13. If you are under 13 years old, please do not use this website or its applications. If you learn that your child has provided us with personal data without your consent, please contact us at compliance@dedsafe.com or +44 (0)1934 444333.

 

Key Terms

Cookies

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. Cookies also come in different forms. Single-session cookies are erased after a visit to a website and help with navigation. Persistent (multi-session) cookies remain until they are manually deleted or expire. Cookies can also be placed by either a first party (i.e. the website you visit) or by a third party that has permission from the first party to place a cookie.

 

Explicit Consent

For us to get your consent under UK GDPR, that consent has to be informed (it has to be plainly written so you understand what you're consenting to), freely given (as in we can't coerce you by withholding some information), and unambiguous (both sides need to be sure what each doing and agreeing to, meaning it can't be wrapped into other activities). Consent also has to be a clear affirmative action (like ticking a box or choosing particular technical settings), and you have to be able to withdraw that consent at any time.

 

IP address

Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks and can either be static (i.e. your computer always has the same IP address) or dynamic (i.e. it is assigned to you by your network when you connect). An IP address can often be used to identify the location from which a device is connecting to the Internet.

 

Lawful Basis of Processing

This term refers to the legal reason that a company uses to process your personal data. In UK GDPR, there are six lawful bases for processing personal data: consent, legitimate interests, performance of a contract, legal obligation, public interest, and to protect your vital interests. You can read about each basis in the UK ICO's Guide to UK GDPR. If you think that we are using the wrong basis for processing your personal data, please email us and we will be happy to discuss our reasoning.

 

Legal or Similarly Significant Effects

A processing activity has legal effects if it could impact your rights - like your freedom to associate with others, vote in an election, or take legal action - or affect your legal status or rights under a contract - like being denied housing or entry into the country. "Similarly significant effects" are ones that could affect your circumstances, behaviour, or choices. This could include decisions that affect your job prospects, or even targeted advertisements that play on particular stereotypes or biases towards minority or vulnerable groups.

 

Non-personally identifiable information

This is information that is recorded about users so that it no longer reflects or references an individually identifiable user.

 

Personal data

This is information that you provide to us which personally identifies you, such as your name, email address or billing information, or other data which can be reasonably linked to such information by Dedsafe Limited trading as DedSafe™.

 

Pixel tag

A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies.

 

Processing (of data)

"Processing" means doing anything to your data. In more legal terms, according to UK GDPR Article 4, this can refer to collecting, manipulating, storing, disclosing, or erasing data, among other actions.

 

Pseudonymisation

Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person. See GDPR Article 4(5).

 

Special Categories of Personal Data

UK GDPR Article 9(1) defines special categories of personal data as data that could identify your racial or ethnic origin, political opinions, sex or sexual orientation, religious or philosophical beliefs, trade union membership, genetic information, biometric data and other health data.

 

Supervisory Authority

A Supervisory Authority is an independent public authority established by an EU Member State or other countries that operate GDPR legislation. It's in charge of handling your complaints and making sure that all businesses in its purview are acting in accordance with UK GDPR. We are based in United Kingdom (UK), our lead Supervisory Authority is:

The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow - Cheshire SK9 5AF
Tel. +44 (0)1625 545 745
e-mail: international.team@ico.org.uk
Website: https://ico.org.uk

For more information, see GDPR Article 4(22) or Article 51.  

Open in a new tab to print ↗

Terms & Conditions

Terms & Conditions of Sale, September 2026

Subscriptions will be processed exclusively on the basis of the following general terms and conditions (“Conditions”) of Dedsafe Limited.

Dedsafe Limited services are not intended for individuals under 18 years of age. Your use of our Website to purchase services ("Service") from us is governed by these Conditions, our Website's Terms of Use and our Privacy Policy, which you must read and agree to before placing a Subscription.

General information about us

Our name: Dedsafe Limited, trading as DedSafe
Registered office: 2 Borough Mews, The Borough Yard, The Borough, Wedmore, England BS28 4EB
Tel: 01934 444 333
Email: enquiries@dedsafe.com

We are a limited company registered in England and Wales under company registration number 17017591.

We do not belong to any trade organisations, professional bodies or supervisory authorities, nor do we subscribe to any particular codes of conduct.

I. How to make a Contract with us

  1. These are the steps you need to take to conclude a Contract with us.

(A) Check variable information such as prices

  1. Note that this variable information is known as an "invitation to treat" and not a contractual offer from us which you may accept. This means we reserve the right to correct any errors in that information without any liability to you. It also means that in no circumstances will we be contractually bound to supply you with Service on the basis of any incorrect information, even if that information is repeated in your offer to us ("Subscription").

(B) Make sure you read and understand our terms

  1. It is your responsibility to read the legal terms on our Website carefully and to raise any problems with us before you place your Subscription. That includes these Conditions, our Terms of Use and our Privacy Policy.
  2. Please note that our Website is intended for customers within the territory of the United Kingdom only and we will therefore not accept Subscriptions from customers outside the United Kingdom. You may further not use our Website to place Subscriptions if you are under 18 years of age. If you accept the legal terms referred to in Condition I.3 on behalf of a corporate purchaser, you represent that you are authorised to do so. If you are not so authorised, nor deemed in law to have such authority, you assume sole personal liability for the obligations set out in those legal terms.

(C) Complete your Subscription

  1. You will be responsible for selecting the services you wish to purchase, for supplying and maintaining a functioning e-mail address, your delivery address, for telling us how you wish to pay and for giving us any other information we request to enable us to fulfil your Subscription and comply with the Contract. All information you submit to us must be adequate, relevant, accurate and up to date.
  2. You may pay online by any of the means set out on our Website.
  3. When you have completed your Subscription, you will be shown a copy on screen. It is your responsibility to check your Subscription carefully to identify any errors and to correct them prior to placing your Subscription. The Website allows you to cancel your draft Subscription, and to edit any details and once you have finished checking and correcting your Subscription, please print out a copy before placing it.

(D) Place your Subscription

  1. You may place your Subscription by clicking on the "Subscription" button.
  2. We will acknowledge receipt of your Subscription on the Website and by e-mail, in each case promptly. This is not our acceptance of your Subscription, but a confirmation of its receipt.

(E) Wait for our Acceptance of your Subscription

  1. You may not assume we have accepted your Subscription until we send you an acceptance in electronic form (”Acceptance”). Only if and when you receive our Acceptance will we have made a binding legal Contract with you.
  2. If you pay by credit or debit card or by using the payment option described on our Website, you may receive an acknowledgement from our payment processor, advising you whether or not your payment has been authorised. This acknowledgement relates to your payment only and is not our Acceptance of your Subscription.
  3. We will be entitled to refuse to accept your Subscription if in our sole discretion we consider it necessary. If that happens we will let you know as soon as we can. If we accept your Subscription, we will send you an Acceptance promptly.

II. Other information about the Contract

  1. We can only conclude the Contract with you in English, and not in any other language.
  2. The Contract between us will consist of (1) these Conditions, (2) our Terms of Use / Customer Information, (3) your Subscription and (4) our Acceptance. There can only be a Contract between us if all these elements are present.
  3. Subject to the elements described in Clause II.2. being present, the Contract will come into effect on the date of our Acceptance.
  4. The Service we supply to you shall be subject to any restrictions set out on our Website or in the Contract.
  5. We will not file the concluded Contract between us online and you should therefore print out and retain copies of each element of the Contract.
  6. You may cancel a Subscription that we have accepted or cancel the Contract only in accordance with clause VI of these Conditions.
  7. These Conditions shall take precedence over and exclude any other terms and conditions you seek to impose.
  8. We may update or change these Conditions from time to time without notice and the date of the most current version is that set out at the top of these Conditions. You must read them each time you place a Subscription with us through our Website.
  9. We also reserve the right to make any changes without notice to our Terms of Use, our Privacy Policy, other information on our Website and the specification of the Website in Subscription to comply with any applicable legal or regulatory requirements, in the interests of good business practice, or to improve the design or functionality.

III. Confidential information

  1. You should be aware that with the exception of credit or debit card numbers and the information we specifically request of you to enable us to enter into a Contract with you, we do not wish to receive any information of a confidential or proprietary nature from you through this Website and any such information you send to us will be deemed by us not to be confidential in nature.

IV. Data Protection

  1. We will take all reasonable precautions to keep the details of your Subscription and payment secure, but unless we are negligent, we will not be liable for any unauthorised access to information supplied by you.
  2. We will use the information you provide about yourself for the purpose of fulfilling your Subscription and always in accordance with our Privacy Policy, unless you agree otherwise. We would like to notify you of our Service we offer that may be of interest to you from time to time. If you would NOT like to be notified of these, please send an e-mail to service@dedsafe.com. You can correct any information about you, or ask for information about you to be deleted, by giving written notice to us at the address, fax number or email address shown on our Website.

V. Indemnity

  1. You agree to indemnify us and hold us and our employees harmless from any claim or demand, including reasonable legal fees, made by a third party that the Service or their contents infringe the patent, copyright, design, trademark or any other right of such third party.

VI. Termination of Contract

  1. We may terminate any Contract forthwith on giving notice to you if you fail to comply with any term or condition of any Contract, or if you become bankrupt or (being a company) enter administration or go into liquidation or cease or threaten to cease to carry on business.

VII. General

  1. Any notice which is given under these Conditions shall be either by electronic communication or if by you, by pre-paid recorded delivery, addressed to us at the address in these Conditions and if by us by first class post addressed to you at the delivery address on your Subscription. Legal proceedings must be served by first class post or pre-paid recorded delivery only.
  2. Any electronic communication, including your Subscription, our acknowledgement of receipt of your Subscription and our Acceptance shall be deemed to be received by us when we are able to access it and by you on the date the electronic communication has been sent by us.
  3. You will be responsible for providing and maintaining at all relevant times a properly functioning e-mail address and (without limitation) it will particularly be your responsibility to ensure that your spam filter and/or other e-mail settings do not prevent receipt of or distort any electronic communications from us. Unless you notify us otherwise, we will use your e-mail address for any correspondence with you. With the exception of death and personal injury caused by our negligence, we shall not be liable for any losses or damages suffered by you as a result of your failure to comply with this clause.
  4. If we choose to ignore a breach by you of these Conditions on one occasion, we may still take issue with you if you are in breach of the same or any other Condition after that.
  5. If a court decides that any of these Conditions is legally unacceptable or ineffective in whole or in part, that shall not affect the other Conditions or part Conditions.
  6. A person who is not a party to the Contract shall have no right under the Contracts (Rights of Third Parties) Act 1999 to the benefit of any of these Conditions, unless we agree otherwise in writing.
  7. The laws of England shall govern the Contract, and you agree to submit to the non-exclusive jurisdiction of the English courts.
  8. We will not have any liability under or be deemed to be in breach of the Contract for any delays or failures in performance of the Contract which result from circumstances beyond our reasonable control.

As at September 2026

Open in a new tab to print ↗

Read what they say

Recommended partners: coming soon

We're choosing a small number of trusted UK firms who can help with wills, funerals, Lasting Power of Attorney and more. We'll only list firms we're genuinely happy to recommend.

Their details will appear here soon. In the meantime, DedSafe helps you write down your wishes and keep your will and papers safe in one place.

My Passwords: a private password vault

One safe place for all those logins, so you’re not hunting for a scrap of paper every time a website asks for a password.

What it does

Good to know

Included with Silver, Gold and Platinum.

Open the full page in a new tab ↗

Medicines and reminders

A tidy list of what you take and when, that you and the people helping you can rely on.

What it does

Good to know

Included with Silver, Gold and Platinum.

Open the full page in a new tab ↗

Emergency Card with a QR code

If you’re ever taken ill and can’t speak for yourself, this card helps the people helping you.

What it does

Good to know

Included with every plan.

Open the full page in a new tab ↗

Family Tree, kept safe in your own safe

Your family’s story, built a little at a time and kept private, instead of on someone else’s website.

What it does

Good to know

Included with Gold and Platinum.

Open the full page in a new tab ↗

Scam protection for you and your family

Scammers rush and frighten people. These simple tools help you slow down and check.

What it does

Good to know

Included with Gold and Platinum.

Open the full page in a new tab ↗